Subscription Policy

Last updated: 15 September 2026

1. What you are buying

When you pick a plan you get access to your Universilium guide. That means the 28 day protocol, the daily sessions in the app, the guided hypnosis audios, and the sheets you can print. Access stays open for as long as your plan is active.

2. Your plan and your price

You choose your plan on the payment page. The first price is a starting price and it covers your first period only. When that period ends, the plan renews at the normal price of €49.99 per month, until you cancel.

All prices are in euro and include VAT. The exact price and the exact dates are written on the payment page before you pay, and again in the email we send you right after.

3. How renewal works

Your plan renews on its own. On each renewal date we charge €49.99 to the same card you paid with the first time. After that it is €49.99 every month, on the same day each month. We do this so your access never stops in the middle of your protocol.

You are not locked in. You can cancel at any time and the next charge will not happen.

4. How to cancel

There are two ways. Both work.

In the app. Open your profile, tap Manage Subscription, then tap Cancel and confirm on the next screen.

By email. Write to connect@universilium.com from the email address you used to buy. Ask us to cancel. We answer every message and we send you a confirmation once it is done.

If you bought through the Apple App Store or Google Play, you cancel in your Apple or Google account instead. Those stores do not let us cancel for you.

5. When to cancel

Cancel at least 24 hours before your renewal date. If you cancel after the charge has already gone through, the cancel applies to the next period.

Your renewal date is in your confirmation email. You can also ask us for it any time.

6. What happens after you cancel

Nothing stops right away. You keep full access until the end of the period you already paid for. After that day the plan ends and there are no more charges.

7. Refunds

You can ask for a refund within 14 days of your payment. Write to connect@universilium.com and tell us your name and the email you used. We do not ask you to explain yourself.

Once we approve it, the money goes back to the same card. Banks usually need 5 to 10 working days to show it in your account.

After 14 days we cannot refund a payment that has already been made. You can still cancel so that no new charge happens.

8. If a payment fails

Sometimes a card is expired or the bank blocks the charge. If that happens we try again over the next few days and we send you an email. If it still does not work, your access pauses until the payment goes through.

9. If we change the price

We can change our prices. If the price of your plan changes, we tell you by email before it happens, so you have time to decide. Your current period is never charged at a new price.

10. Free trials and special offers

Some offers have their own rules. When that happens, the rules are written on the payment page next to the offer. Those rules come first, and everything else on this page still applies.

11. Contact us

Any question about your plan, your renewal date or your money: write to connect@universilium.com. A real person reads it.

You can also use the contact form. Our Terms of Use apply together with this page.